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Bringing harmony to traffic management accreditation

Project title: Skills Harmonisation – contextualised learning and assessment in traffic management.
Timing: January 2014 – March 2015
Location: Australia
Client: ARRB Group


The background

Training and accreditation of traffic controllers throughout Australia and New Zealand is managed by several state-based organisations.

Austroads, the association of Australasian road transport and traffic agencies, commissioned a project to establish a national best practice in training and accreditation framework for traffic controllers. The project was facilitated by the ARRB Group.

The opportunity

A fragmented, state-based training and accreditation approach was causing repetition and duplication for traffic controllers working across multiple areas. Numerous accreditations were needed to work across different jurisdictions often requiring repetitious training in the same skill set.

The solution

Bringing context and harmony to training and accreditation management and systems across states was identified as a critical step towards a safer, more flexible traffic management workforce.

Sustainable Skills (formerly SkillsDMC) was brought in to manage and develop one of the project’s key components – training and assessment materials. A more consistent approach was needed to ensure high quality materials were used by all training providers.

Sustainable Skills worked with Industry to deliver learning guides and assessment toolkits for eight Units of Competency, drawing on our extensive expertise in stakeholder management and engagement.

We consulted nationally with Industry to contextualize and validate learning and assessment materials, which we designed to meet the specific needs of the traffic management Industry.

The benefit

The training and assessment materials were accepted by the Austroads working group and rolled out to state and territory road authorities.

The project delivered a safer, more flexible traffic management workforce across Australia and New Zealand.

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