RIICOM201D Communicate in the workplace – Learning Materials
This unit describes a participant’s skills and knowledge required to communicate in the workplace within the Resources and Infrastructure Industries.
This unit is appropriate for those working in operational roles.
The learning outcomes include the ability to:
- Plan and prepare for workplace communication using equipment and systems
- Communicate using communication equipment and systems
- Carry out face-to-face routine communication
- Complete written documentation
This product contains the following:
1. Learner Guide:
The Learner Guide provides information and activities to support the learning outcomes of the unit.
2. Mapping and Solutions Guide:
The Mapping and Solutions Guide provides an answer guide for the activities included in the Learner Guide, and mapping to the Unit of Competency.